Shipping Policy

1. Serviceable locations

We currently ship to selected pincodes within India through our courier partners. Availability of delivery to your location will be confirmed at checkout based on your pincode.

2. Order processing time

Once your order is placed and payment is confirmed, we start processing it:

• Orders are typically processed within a few working days, excluding Sundays and public holidays.
• During sale periods or high demand, processing time may be slightly longer.

3. Estimated delivery time

Delivery timelines depend on your location and courier partner:

• Metro and major cities: approximately 3 to 7 working days after dispatch
• Other serviceable locations: may take slightly longer based on distance and connectivity

The estimated delivery range shown at checkout is an approximation and actual delivery dates may vary.

4. Shipping charges

Shipping charges, if applicable, will be displayed at checkout before you confirm the order.

• We may offer free shipping above a certain cart value or during promotions.
• Any such offers will be clearly mentioned on the website or product page.

5. Order tracking

Once your order is shipped, we will share tracking details by SMS, email, or in your account section.

• You can track your shipment on the courier partner website using the tracking number.
• If tracking is delayed or not updating, please wait for some time or contact our support team.

6. Undelivered orders

In case the courier is unable to deliver the order to your address:

• The courier may attempt multiple deliveries or contact you via call or SMS.
• If the order is returned to us as undelivered, our team will reach out to you for next steps.

7. Contact us

For any questions regarding shipping or delivery, please contact:
Email: support@shopsection.com
Company: Roftr Clouds LLP, Coimbatore, Tamil Nadu, India.