Policies

Privacy Policy

This Privacy Policy explains how Roftr Clouds LLP operates the online brand ShopSection (www.shopsection.com and www.shopsection.in) and how we collect, use, and protect your information.

1. Who we are

ShopSection is an online e commerce brand owned and operated by Roftr Clouds LLP, based in Coimbatore, Tamil Nadu, India.

In this document, the terms "ShopSection", "we", "us", or "our" refer to Roftr Clouds LLP and its online properties including www.shopsection.com and www.shopsection.in.

2. Information we collect

We collect information when you browse our website, create an account, place an order, or contact our support team.

  • Basic contact information such as name, email address, and mobile number
  • Billing and shipping address details
  • Order history, preferences, and wishlisted products
  • Payment related information handled securely by our payment partners
  • Technical information such as IP address, browser type, device details, and cookies

3. How we use your information

We use your information to:

  • Process and deliver your orders
  • Send order updates, shipping alerts, and support communication
  • Improve our products, website experience, and customer support
  • Show relevant offers, recommendations, and marketing communication (where permitted)
  • Comply with legal, accounting, and regulatory requirements

We do not sell your personal data to any third party.

4. Cookies and tracking technologies

ShopSection may use cookies and similar technologies to:

  • Remember your preferences and login details
  • Keep items in your shopping cart
  • Measure website performance and improve user experience
  • Show personalised content and promotions

You can control cookies through your browser settings. However, blocking some cookies may impact your shopping experience.

5. Sharing of information

We may share your information with trusted partners only for the purpose of running our services, such as:

  • Payment gateway providers for secure payment processing
  • Logistics and courier partners for delivering your orders
  • Technology and hosting providers to operate our website
  • Professional advisors and auditors as required by law

These partners are required to protect your information and use it only for the agreed purpose.

6. Data security

We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and keep your account information confidential.

7. Your rights

Subject to applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Update or correct your information
  • Request deletion of your data, where possible
  • Opt out of marketing communication at any time

You can manage most of your details from the My Account section or by contacting our support team.

8. Contact us

For any questions regarding this Privacy Policy or to exercise your rights, you can contact us at:

Email: support@shopsection.com
Company: Roftr Clouds LLP, Coimbatore, Tamil Nadu, India.

Last updated: 17 November 2025